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Ep. 253 - Majestic Star Casino (1/2) - December 9, 2013

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I hope I win big I come everytime I visit fro California.
The first time I came and only the first time did i win anything.
After that the machines just took my money no matter the denomination i played.
I was there in July and it was not a good experience.
Besides losing a lot, people sit at slots and not playing them and they lie saying they saving the machine for someone.
Go back an hour later they still sitting at the machine and not playing.
At least at the indian casinos in Californiz pay every once in a while.
I'll give it one more try at the Majestic, but I'll go somewhere else if the machines just take and take.
It looks as if the machines have been fixed to take your money.
I set on a machine for over 2 hours and only got 8 free spins.
Scammers and crooks, go there at your own risk.
I was at majestic star casino on August 3, 2018.
Had an okay time lost my money.
Me and my husband had left the casino and had given our valet ticket and tip to the valet because we had seen our car 4 cars down, to our surprise the valet insisted on walking us to our car.
We had valeted before a dozen times and had been handed our keys before, and walked ourselves.
The valet walked us to our car as he was walking us he kept on pressing the panic button, don't know why we have keyless entry.
When we got to our car the valet opened husband's drivers side door and a man came out of my car!!!
From the back seat a lady!!
Me and my husband were in shock asking why are you in our car the man said something like my bad and walked away the valet did nothing.
After an hour of getting over being in shock called the casino took me calling about 20 times to get a hold of somebody until Saturday night.
Was told to file a police report which i did when i was told there is a gary officer on site at the casino why didnt anybody tell me that talked to over 10 people finally got to the general manager which in my surprise was told I will not be reimbursed.
Which I was told everything is on tape.
I believe this is a scam because the valet and casino were in on it because how could a reputable company link reimburse me a victim and a good customer of the casino.
Either the valet www majesticstarcasino com my stuff or was negligent and somebody anybody else did.
BE responsible and reimburse me.
I am sending a warning to all the casino patrons this is not a reputable casino.
Gone WAY downhill lately.
Several machines have broken buttons for extended time periods.
People not playing are always sitting in the slots with the 'nice' seats often even sleeping in them.
Slots odd are horrible for the last year or so.
Service staff is nice housekeeping and serversbut other staff - especially management acts like your bothering them if you need something or especially if you have a complaint.
Often very un-clean - full ashtrays, half filled cups and bottles everywhere.
Takes FOREVER for someone to show up if you turn on your service light even when it's slow.
Used to be clean and fun here.
The slots are vacuums that you cannot even spend time playing on anymore consistently.
You used to be able to at least play a bit before losing it all - not anymore - you just lose it - and quickly.
All sad - but all true.
Used to b e one of my favorites.
This casino is worst casino in Indiana by far!
My husband of 10 years came here together and were approached by security asking if i was begging him for money?
I asked what was she talking about?
I told her this was my husband!!
He replyed "What are you talking about this is my wife!
This employee was rude and racists!
Maybe if she would of observed us talking to each other by name?
But no since we were not the same color she assumed that we aren't together?
Stay away from this casino.
We left right away and spent our money at Ameristar casino 100% better customer service by far.
I made a report about this employee by yet have they contacted us about this incident.
They send me monthly flyers for my promotions and they have my email and address to send me any contacts.
They lie to much and like i said never contacted me.
I will post a nrw review if they do contact me about there employee foul actions towards there customers.
Hello Miss, Our Director of Security has attempted to reach out to you directly to discuss.
When you have a moment, near washington seattle casino best return our www majesticstarcasino com call.
Thank You I have never been treated so poorly.
My visit to Majestic Star Casino on Saturday, September 16th, 2017 was by far, the worst experience I www majesticstarcasino com ever had at a Casino or any establishment for that matter.
PLEASE SHARE ON ANY AND ALL SOCIAL MEDIA AND REVIEW SITES YOU CAN THINK OF!!
Let me begin by saying I live in Illinois.
Visiting Majestic Star Casino is over a 3 hour trip on public transportation from my home.
I was meeting a friend and looking forward to 2 days of heavy gambling.
My friends' phone wasn't getting a signal in the Casino.
I was unable to call him firmly best online slot games forum opinion put my bag in his car or get the key to the hotel room to leave it there.
Upon arrival, I was told by security that I was unable to enter the Casino because I had a bag that contained a change of clothes for the next day and a toothbrush.
Embarrassed, I asked to be escorted to the slot machine that my friend was playing to get his key.
The answer was NO.
Not only was it a NO, it was a NO with a smile and a chuckle.
The enjoyment and pleasure he felt.
I tried reasoning with him to find some way of coming to a logical solution to all of this.
All of my words were falling on deaf ears.
I get it, cant have a bag in the casino, rules are rules.
The arrogance of security to deny me entrance to the casino while smiling and laughing in my face in front of other "customers".
Very rude and absolutely the most unprofessional behavior I have experienced from any one individual.
I have never felt so small and belittled.
Ended up going to Ameristar 5 mins down the road and will continue to go there.
Sorry I will take my business elsewhere.
You're only as strong as your weakest link.
GOOD LUCK The success of your company relies on customer service and communication skills of your employees.
I would just like to take this time a write about your Food Beverage Supervisor Will I believe that was his name.
What an amazing guy he is, on last Wednesday August 9 I was In the Casino lounge area located between the boats.
I was already having a very rough day due to travel plans being delayed and I must admit i was also very much aggravated with all the circumstances of my trip and my day.
I'm not sure how he knew what was going on but i thank God for him being at work that day!
When I went to the counter at the front of the lounge I noticed that there was not any gluten free items or just deli meats being sold.
Will told me that the offered salads ,I told him " just my luck they way my day has been going that I would not be able to have a snack before we got back on the road!
He gave me a gentle smile and said "I am so sorry that your day is not going as planed and he hopes it would get better".
About 10 minutes later I see him coming toward me with a plate wrapped in plastiche placed the plate in front of me www majesticstarcasino com a complete variety of the deli meats and some gluten free crackers and cheesehe says " I felt like this would poker study best to books ease your mind and hopefully make your hectic day a little better"!!
I was in total amazement by his actions and he really MADE MY DAY!!
That young man is a great and valuable asset to your team.
It's was a remarkable thing that he did because I know he did not have to take time out of whet he was doing to appease me.
I tried looking for him before I left the casino but I told a floor manger in a black jacket about him and he directed me to the counter at Jack Pot Java but the line was too long.
So please please tell him I said Thanks for his compassion and customer service he will go far in life with his personality and immeasurable attention to detail of his customers.
Well done, and keep up the good work.
Sincerely Analesia Folgert Casino needs to be updated,lights on majestic 1 third floor over slots by the mens bathroom have been dirty and not working for at least two years.
Waitresses only come in this room twice a week and i am a tipper.
Good luck with that, then when they do show up,they have attitudes.
I dont even complain anymore because im always offered a free buffet,then when you get down there the food is poorly prepared.
Why do i keep coming?
Because i like majestic and keep trying to give you the chance to make it better.
We not going www majesticstarcasino com even talk about the arguments that have been going on on majestic 1 3rd level for at least 3 months.
By Far the Best Video Poker around!
The buffet is awesome, great lake views.
I especially love the Friday special grilled Lobster.
And the Steel City Grill has BBQ Ribs to die for.
Have not yet tried the new Chop House but I'll bet it's a winner too.
My wife and I have been going here every week for the past year.
The buffet is pretty good but usually the fried chicken is warm but dry.
The severs are usually courteous and friendly.
I like Blackjack and would play 3-card but the 3-card table is never open when I am there 6-11pm Thursdays.
There is a nice selection of slot machines but a lot of then 10-20% reject vouchers.
I've complained to the staff about this but they won't fix them.
The same slots that reject vouchers still reject them after many months.
You have to convert your voucher to cash if you want to play.
I've come to accept this.
It's annoying but cash works.
Not at all like Blue Chip where machines in trouble are fixed promptly.
All in all I like the Majestik Star in spite of the poor machine maintenance vouchers and unmanned 3-card table.
I give the poker room and staff 100 starsdealers are friendly and very professional!
My girlfriend got her 100 dollar promo cash, and lost it in a machine because she was not informed that once she downloaded the 100 onto a machine it stayed on that machine, she thought it transferred to her card.
I was there on a Friday night it was about 3 am.
I Returned to the slot machine area, and it had turned into a sad sight.
I felt like I was walking around in a nursing home.
VERY SAD TO SEE!
Im not the only player that notices this problem either?
Then there employes are worst customer service ever.
They don't best slot machines florida you and make you feel welcome like the other local casinosdo.
Then when you enter the parking garage it smells like urine?
To top that when you go to the bar area when theres some one there they serve you in plastic cups??
They don't have people to help you out and there money changes are always broken or out of cash.
Just worst casino in Indiana like i said stopped going my money is spent better by the other casino who are more customer friendly.
Majestic casino employees act like your bothering them when you ask them something.
I visited about 3 weeks ago stayed at hotel and played at casino.
Yes place is old and so am I big deal it's clean and that's what matters most.
I am a chef so can't wait try it.
My mother and I often visit the buffet.
Never have had a problem.
All the employees are so nice and courteous.
We look forward to eating there.
There is always such a nice variety of food, always hot and good.
And a good assortment of desserts.
Always end up with an ice cream cone!
Hi Patricia, I must admit, the 'Dessert Island' is pretty sweet.
So glad you had a wonderful time with us - we look forward to seeing you again!
Thank you for your feedback.
Need to update the overall appearance from the parking garage to the casino.
Right now it's dark,dirty and depressing.
Casinos are bright, shine and sparkle.
The buffet is great, good food wonderful service, what else can you ask for.
Hi Lillie, Glad you enjoyed the buffet and the service met your expectations.
Our facility will be turning 20 years old in a couple months and our age shows in some areas.
With a little luck, we'd like to have a brand new facility in the next few years.
Thank you for your feedback.
The non smoking slot area does not have the same slot selection as the rest of the casino.
You pick up the strong smoke smell in just a few minutes of being there.
The new buffet is very good.
HI Joseph, Glad you enjoy the new buffet.
We're expecting quite a few new slot products this summer.
I'll get with our Slots Director to get some of those machines moved into the non-smoking areas as well.
Thank You for the feedback!
Love Majestic Star's see more />Always have a good time and win.
Please improve the air circulation fir us non- smokers though, and keep the pop machine working!
I'll pass this along to our Marine Operations, to see if we are doing anything additional with air circulation.
Also, we'll ask Security to call on those malfunctioning pop machines when doing their walk-throughs.

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Ep. 198 - Majestic Star Casino - May 21, 2012

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Coupons for two buffets for the price of one, two show tickets for the price of one and 2-for-1 match plays are staples in the www majesticstarcasino com world.
So how about 2-for-1 casinos?
Go through the turnstiles on your right to board Majestic Star, or to your left and test your luck on Majestic Star II.
Not your day on your first choice?
Disembark, cross the corridor and board the other.
The two-boat setup, unique in the Chicago area, is a historical accident.
Gary was awarded two casino licenses, one for Majestic Star, one for Trump casino.
Majestic Star owners bought the Trump casino in 2005.
Two operators, same location meant that a certain number of customers attracted by one casino would spend their money at the other.
A look at the gaming floor of the Majestic Star Casinos Majestic Star was turned into the main table games boat, with 59 tables to 33 on Majestic Star II.
A spacious baccarat room on Majestic Star lets mini-bac players stretch out.
A noodle bar at the back of the room brings Asian dishes from the Ken Kee Restaurant.
E, the poker room has been a Chicago area favorite dating back to Trump days.
Table minimums are the lowest in the Chicago area on both boats.
One thing both facilities have are penny slots --- lots of them.
With a large number of penny slots on both the Majestic Star and the Majestic Star II, this is a place to mine copper.
Billboards boast the hottest penny slots in the area, and in most months the two Majestic Stars do lead the Chicago area in penny slot payback percentages.
Majestic Star was once one of the best video poker casinos this side of Nevada.
There are still a few gems here, but www majesticstarcasino com really have to be dedicated to www majesticstarcasino com them out.
More and more, there are fooler games such as 8-5 Bonus Poker that just https://pink-stuf.com/best/best-way-to-play-texas-holdem-poker.html 150 coins for a five-coin wager on all four of a kinds, instead of giving the 400-coin bonanza on four Aces.
Away from the gaming areas, Majestic Star made a serious attempt to upgrade its food service several years ago.
The Steakhouse is open for dinner Wednesday through Sunday, is the best high-end restaurant the operation has ever had, with quality steaks and seafood.
Less successful has been the Passports Buffet.
There is also a third restaurant, Majestic Wings N Things, which offers burgers and wings and is open everyday from 3pm to 6am.
The Lakeshore Lounge is a fun spot for a beverages and lively entertainment.
Overnight guests can book into the 300-room Majestic Star Hotel, overlooking Lake Michigan.
Hotel rooms are clean and comfortable, and some of the views are breathtaking, but the hotel could casinos island rhode best in a major spruce-up as it has not been upgraded since Trump first opened it in the 1990s.
Overall, however, as a place to spend the day playing pennies, low-minimum table games, or live poker, Majestic Star has the right mix.
Majestic Star is just off Lake Michigan at Buffington Harbor, at 1 Buffington Harbor Drive, Gary, IN, 46406.
For more information, call the toll-free at 888 2B-LUCKY or visit their web site at Gambling is restricted in USA.
A click states such as New Jersey and Pennsylvania permit online gambling to persons over 21 years.
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Mayor Karen Freeman-Wilson to Host Minority Business to Business Showcase on May 3 The Crusader Newspaper Group Mayor Karen Freeman-Wilson Gary Mayor Karen Freeman-Wilson will host a Business to Business Showcase, focused on minority vendors on Friday, May 3, 2019, at the Majestic Star Event Center in Buffington Harbor.
brewmaster best slot trinkets event is being held in partnership with Spectacle Entertainment, the Gary Sanitary District, the Gary Housing Authority and other www majesticstarcasino com engaged in the procurement of goods and services.
One of the most important aspects of the work of larger businesses and employers is their connection to smaller local businesses.
The fact that Spectacle is joining the city in hosting this showcase is evidence of their commitment to ensuring opportunities for Gary businesses.
This event exemplifies community principles on which our company was founded.
Open to the Public: 1:30 p.
The Majestic Star Www majesticstarcasino com Center is located at 1 Buffington Harbor Drive, Gary, IN.
For more information and registration, visit www.
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ABOUT US The Crusader Newspaper Group consists of two weekly newspapers in Www majesticstarcasino com and Indiana featuring news, commentary and life www majesticstarcasino com reporting geared toward the African American community.
The Chicago Crusader and Gary Crusader, published by minority media champion Dorothy R.

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